define and communicate priorities 

develop and maintain processes 

measure achievements

eliminate what doesn't add value

	Read the feature story, "Digging Out of the Digital Office", in the August, 2003 issue of Office Pro magazine - (, 87k)
	Read the feature story, "Power Play", in the October, 2000 issue of Office Pro magazine - (, 467k)
	Carl D. Perkins Vocational and Applied Technology Education Act (VTEA) Research Grants www.officeprofessionals.org
	2001-2002 Administrative Management Certificate Curriculum
	2000-2001 Professional Development for Office Professionals
	1999-2000 Performance Standards for Office Professionals Performance Workbook

"Productivity Plus Processes™ has helped my group feel better about the work we're doing and the contributions we're making. We've developed a greater sense of job satisfaction by knowing that we're giving our best. Productivity Plus Processes™ has helped us stay focused on what's important and getting more of it done!"
Barbara Booth-Cheung, Marketing Communications Director
Altera Corporation, San Jose, CA

"Productivity Plus Processes™ has worked with over 35 individuals in our organization and has had a substantial positive impact on those individuals' time management skills. I specifically have learned to work with a variety of techniques for those that I supervise. This has allowed me to understand individual work styles without interfering with individual methods."
Jennifer Bower, Principal Personnel Analyst
Union Sanitary District, Fremont, CA

"Productivity Plus Processes™ provided the catalyst to make the necessary changes to become better focused and creative on the projects I'm working on. It was really helpful to be "pushed" along and once I got started, I realized I was able to get many things done in my personal life also! I'm able to measure and evaluate what I do and am more in control of my time and workload."
Patt James, Senior Administrative Analyst
City of Fremont, Fremont, CA

Performance Planning and Implementation

Job Analysis and Skill Profiling

Desk and Information Management 

Workflow Design